Pre-service
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Scheduling and Demographics Entry

Reduce Wait Time. Improve Patient Care.

Synova helps practices in delivering quality patient care by facilitating the scheduling and demographic entry process.

500
+
satisfied clients
24
hr
TAT
Up to
99
%
accuracy
500
+
satisfied clients
24
hr
TAT
Up to
99
%
accuracy
500
+
satisfied clients
24
hr
TAT
Up to
99
%
accuracy
500
+
satisfied clients
24
hr
TAT
Up to
99
%
accuracy
What we offer

Scheduling and Demographics Entry

Demographic Entry is the first step of entering the patient information into the system. At each instance of patient contact, there is an opportunity to verify and update demographic information that ensures clean claim submission. There are also opportunities to maximize the provider’s time by enhancing the use of schedule templates and appointment scheduling.

Accurate Data Capturing

Synova ensures precise data capture and validation to decrease claim denials, efficiently manage appointments, and minimize patient wait times.

helps with

  • Reducing claim denials
  • Optimizing provider time
  • Minimizing patient frustration
  • Validating information with a 24-48 hour turnaround

Technology and Scheduling Tools

Synova leverages advanced technology to automate tasks such as booking, reappointment, and timely follow ups to streamline the scheduling and demographic entry processes. This provides patients with real-time online schedules, and allows for customization.

helps with

  • Reducing manual errors
  • Increasing appointment efficiency
  • Automating bookings and reminders

Identification of Discrepancies

Our team proactively identifies any missing or incorrect information and collaborates with the provider's office or medical billing company to resolve discrepancies and ensure accurate claim submission.

helps with

  • Identifying and correcting errors
  • Ensuring data accuracy
  • Maintaining compliance

Find what’s Right for you

Discover how Synova can unlock value through our customized solutions across all stages of your healthcare journey. From optimizing operations to enhancing patient care, we're here to support your journey toward excellence in healthcare delivery.

Challenges We Solve

Choosing Scheduling and Demographics Entry

Ensuring Accurate Demographics

Ensuring accurate scheduling and demographics is critical, but inconsistent data entry can create roadblocks and incomplete patient information can also delay payments. Organizations lose up to 7% of their annual revenue due to inaccurate demographic data capture.

Reduce Missed Appointments

Missed appointments cost providers an average of $200 per appointment, with 27% of patients missing at least one appointment annually. Synova’s services enhance scheduling clarity and facilitate timely follow-ups, significantly reducing missed appointments.

Lack of Stakeholders Coordination

Choosing Synova as your RCM partner ensures synchronisation between patients, providers, and payers. This streamlined coordination reduces claim denials and optimizes the entire process.

Measurable Impact

Up to
99
%
accuracy
500
+
satisfied clients
24
hr
TAT
Customized Solutions

Designed for your Requirements

Our service solutions streamline operations, enhance patient engagement, and integrate advanced clinical support technologies, tailored to meet your specific needs with efficiency and excellence.

Optimized Scheduling

Our efficient scheduling practices enable you to allocate staff, equipment, and facilities effectively. This reduces wait times, improves patient flow, and ensures resources are used effectively, ultimately increasing operational efficiency.

Improved Patient Experience

Well-managed scheduling practices minimize wait times, reduce delays, and streamline check-in, all contributing to a positive patient experience. Patients appreciate appointments that start on time, well-organized scheduling systems, and convenient access to care. This leads to higher patient satisfaction.

Enhanced Provider Productivity

Effective scheduling tools and workflows empower healthcare providers to manage their time efficiently, optimize patient appointments, and minimize downtime. This allows providers to focus on delivering high-quality care, maximize time spent with patients, and improve their overall productivity, resulting in better patient outcomes.

how it works

How Synova Is Integrated with your Business

Synova integrates seamlessly into business operations by deploying advanced technologies and specialized expertise in healthcare operations management. This integration optimizes processes, enhances efficiency, and ensures compliance, supporting sustainable growth and improved patient care outcomes.

01

Pre-registration

Before the visit, we collect essential patient information including age, sex, marital status, social security number, surgeries, current medication, and family medical history.

02

Verification

Our team contacts the provider’s office or the insurance company and double-checks everything to ensure the completeness and authenticity of each information. Our advanced tools help us avoid any mistakes.

03

Confirmation and Scheduling

After we've verified the information quickly and efficiently, our team schedules an appointment with the physician.

frequently asked questions

All your Doubts Resolved

What is Scheduling and Demographic Entry?

Demographic Entry is the first step of entering the patient information into the system. At each instance of patient contact, there is an opportunity to verify and update demographic information that ensures clean claim submission. There are also opportunities to maximize the provider’s time by enhancing the use of schedule templates and appointment scheduling.

Why is scheduling appointments important?

Scheduling appointments is important as it optimizes provider utilization, improves patient access, enhances data capture, reduces cancellations, and enables patients to get care timely.

What is scheduling in medical billing?

Scheduling is an integral process which enables the medical practices to manage patient appointment efficiently.

What happens when accurate patient demographic data is captured?

Capturing accurate patient data is important as it forms a base of the medical record which impacts the insurance claims payment.

Your Process, Our Technology

Building a Partnership grounded in trust and transparency.

When we build solutions with healthcare organizations like yours, it significantly reduces development and adoption times. We work as partners to solve problems and unlock tangible value.

Accelerated Outcomes
Partnering with Synova reduces development and adoption times, expediting the delivery of efficient revenue cycle solutions.
Value-driven Collaboration
By combining healthcare organizations’ patient-focused experience with Synova’s expertise, our partnership unlocks tangible value and fosters innovation.
Compliance Assurance
Collaborating with Synova ensures solutions are developed to meet industry standards and regulations, fostering trust and delivering high-quality, compliant outcomes.

Bring a change to your Healthcare Operations

A partnership with Synova gives you an inherent:

Adherence towards federal, state, and organizational compliances, as well as safeguarding patient data.

Sense of ownership and commitment towards providing value.

Focus on speed, accuracy, efficiency, and optimal outcomes.

Sense of security and transparency through periodic reporting and actionable insights.

Connect with our experts for a quick analysis and possibilities.

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